Privacy Policy

Last updated: June 16, 2026

This Privacy Policy explains how Parkway (“Parkway,” “we,” “us,” or “our”) collects, uses, and shares information when you visit our website, join our waitlist, or use our services (together, the “Services”). By using the Services, you agree to the practices described here.

Information we collect

We collect information you provide directly to us and information gathered automatically as you use the Services, including:

• Contact details you share, such as your name and email address when you join the waitlist or get in touch.
• Task information you choose to send us so we can help — for example, photos of letters, forms, voice notes, or messages describing what you need handled.
• Information about the people you ask us to help on your behalf, which you confirm you are authorized to share.
• Usage and device data, such as your IP address, browser type, pages viewed, and the dates and times of your visits.

How we use information

We use the information we collect to:

• Provide, operate, and improve the Services, including handling the tasks you ask us to complete.
• Communicate with you about the waitlist, your requests, and updates to the Services.
• Maintain the security of the Services and prevent fraud or abuse.
• Comply with our legal obligations and enforce our terms.

How we share information

We do not sell your personal information. We share information only as needed to operate the Services:

• With service providers who process information on our behalf (for example, hosting, email delivery, and analytics) under obligations of confidentiality.
• With third parties when you ask us to act for you — such as healthcare providers, insurers, or pharmacies — solely to carry out the tasks you request.
• When required by law, regulation, legal process, or to protect the rights, safety, and property of Parkway or others.
• In connection with a merger, acquisition, or sale of assets, in which case we will continue to protect your information consistent with this policy.

Data retention

We keep personal information for as long as needed to provide the Services and for legitimate business or legal purposes. When information is no longer needed, we take reasonable steps to delete or anonymize it.

Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your choices

You may unsubscribe from our emails at any time using the link in each message. Depending on where you live, you may have rights to access, correct, or delete your personal information, or to object to certain processing. To make a request, contact us using the details below.

Children’s privacy

The Services are not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us information, please contact us so we can remove it.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Material changes will be communicated through the Services or by email where appropriate.

Contact us

If you have questions about this Privacy Policy or our practices, email us at hello@joinparkway.com.